Sweet Culinary Training Sessions
At the Cayuga Collection, we work with local talent only and in order to keep up with the expectations of our guests, we need to continuously invest in training. Especially in culinary training. Last week, we brought together the culinary teams from the different Cayuga Collection Hotels in Costa Rica at Arenas del Mar in […]
Are you annoyed by all the talk about sustainability?
Are you sick and tired of doomsday messages and all the things you are not supposed to do anymore in the name of “sustainability”? Or maybe you just don’t want to be bothered? You are not alone. According to the Ecole Hotelier de Lausanne Study, more than 46% of consumers find nothing attractive in sustainability. […]
Welcome to the 2023 Wildlife Season at the Cayuga Collection
We often get asked when is the best time to visit Costa Rica. If you are purely looking for sun and beach, it is probably the high season on the Pacific coast between December and March. But if you look for more than that and are not a big fan of crowds the time has […]
Our Post-Covid Cayuga Week – The Best Ever!
Every November, we bring the middle management and distinguished team members of all the Cayuga Collection Hotels for a few days of training, motivation, bonding, and fun to San Jose. This is the best week of the year for all of us. We are so proud to see so much local talent and passion for […]
How to close the “say–do gap” for leisure travelers?
During and after the pandemic, we have seen a lot of good intentions to go green and travel more sustainably. Research backs this up. But when we take a closer look, at this research, we find that only very few travelers are willing to walk the talk. Why is that? Why are not more people […]
Cayuga Retreat 2022 – Back to Jicaro Island in Nicaragua
Last month, we were able to have our first Cayuga Management Retreat since 2019. It was our first international one. We went to visit Jicaro Island in Lake Nicaragua. We have been in charge of the management of this amazing former National Geographic Unique Lodge since 2009 and it was a real treat to go […]
Time Travel Back to March 2020. What would we have done differently?
By Hans Pfister, President, and Co-Founder of the Cayuga Collection A few days ago, I was giving a presentation to a group of MBA students from NYU Stern on sustainability in the hospitality industry. After the presentation, one of the students asked me what I would have done differently in terms of steering the Cayuga […]
How Cayuga Collection provides exceptional hospitality by empowering its teams
By Josiah Mackenzie · Posted on July 22, 2022 “Guests really like interacting with our people,” Hans Pfister, founder and President of Cayuga Collection told me recently. “It feels authentic and it feels special because our teams are proud to work here and are so engaged. ”Hans is on a mission to show that ensuring sustainability […]
Sustainability in Hospitality: Building Trust Through Transparency
Is sustainability in the hospitality industry just another trend? Is it one more thing to “check off the list” for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label? In a recent Booking.com study, 64 percent of the 29,000 travelers […]
If it were easy, everybody would do it!
The challenges and rewards of reopening Jicaro Island in Nicaragua, among other things… At Cayuga, we don’t shy away from “difficult”! This is why for almost 20 years, we have been working on perfecting the symbiosis of luxury and sustainability in hospitality in remote places of Central America. We ran lodges on the Costa Rican […]