We are very proud of what we have accomplished so far during this pandemic!
But we also know that this is far from over and it will take all we have to make it through this! Five months ago, we closed our hotels and lodges in Costa Rica, Nicaragua, and Panama. We had to let go of about half of our staff and significantly reduce the salaries of the […]
Measuring the Success of Tourism – It’s not All in the Numbers
“Tourism acts like fire. If used right, it can change the world for the better. But if it gets out of control, its powers can be highly destructive.” Those are the wise words of Costas Christ, one of the world’s most renowned sustainable tourism consultants, shared in a meeting at National Geographic last month. His comments come at […]
Sustainable Luxury Hotels: Why is there no competition for what we do?
We are a management company for Sustainable Luxury Hotels and Lodges. We often get asked who our “competition” is. Who else in the region manages sustainable luxury hotels and lodges? The answer is: Nobody. We’ve almost created a “Blue Ocean Strategy” for ourselves without any competition. Even after operating for nearly 20 years, we still don’t […]
Would you consider Panama for a Boutique Luxury Vacation?
The Cayuga Collection of Sustainable Luxury Hotels and Lodges is expanding. We are in the process of building a Luxury Boutique Resort of 12 suites and beachfront Casitas island off the Pacific coast of Panama. We are set to open to guests in June and are now stepping up our efforts to “get the word out”. We […]
Why we don’t fire our staff in low season!
Costa Rica has very pronounced tourism seasons. Christmas vacation through spring break is the high season with high occupancy (and rates) across the country. And then comes the low season (we like to call it the green season), and hotel occupancies drop sharply. This is especially true for Guanacaste that attracts more of a sun and beach […]
Common knowledge: Fish Starts to Rot from the Head
… or how to have excellent managers and leadership at small sustainable luxury hotels in remote locations. Our guests at the Cayuga Collection Sustainable Luxury Hotels and Lodges rave about our staff. They love the efficient and professional service and comments especially on how friendly, authentic and genuine the service experience is. This is no coincidence. We spend a […]
