The 10 Year Challenge – The Cayuga Way

Have you heard of the 10-year challenge?  An Internet challenge that requires people to post pictures of themselves now and ten years ago. It has come under scrutiny after social media users suspected it may have been developed by Facebook for secretive purposes.  We don’t really have any idea how true this is and leave […]

Why are there almost no Boutique Luxury Hotels & Resorts in Panama?  

When you do a search for “Luxury Hotels and Resorts in Costa Rica”, there is a long list of boutique hotels that a visitor can choose from along the Pacific coast.  Among them Arenas del Mar in Manuel Antonio, Kura in Uvita, Latitude 10 in Santa Teresa and the Harmony Hotel in Nosara.  But in […]

Measuring the Success of Tourism – It’s not All in the Numbers

“Tourism acts like fire.  If used right, it can change the world for the better.  But if it gets out of control, its powers can be highly destructive.”  Those are the wise words of Costas Christ, one of the world’s most renowned sustainable tourism consultants, shared in a meeting at National Geographic last month.  His comments come at […]

Sustainable Luxury Hotels: Why is there no competition for what we do? 

We are a management company for Sustainable Luxury Hotels and Lodges.  We often get asked who our “competition” is.  Who else in the region manages sustainable luxury hotels and lodges?  The answer is: Nobody.  We’ve almost created a “Blue Ocean Strategy” for ourselves without any competition.  Even after operating for nearly 20 years, we still don’t […]

Would you consider Panama for a Boutique Luxury Vacation?

The Cayuga Collection of Sustainable Luxury Hotels and Lodges is expanding. We are in the process of building a Luxury Boutique Resort of 12 suites and beachfront casitas on a private island off the Pacific coast of Panama.  We are set to open to guests in June and are now stepping up our efforts to “get the […]

On a Business Trip to Tropical Beaches and a Tropical Rain Forest

When one gets to head to ‘work’ in Costa Rica or Nicaragua, there is not much else that can compare. I recently returned from (let’s say my 15th) visit to Costa Rica. Each time I learn something new, meet incredibly amazing people and indulge in all that my favorite country has to offer. After a spectacular visit […]

Five Trends in Sustainable Luxury Travel & Tourism for 2018

Every year we create a list of trends based on observations at our hotels and lodges, as well as conversations and feedback from our guests.  One thing is crystal clear to us: our guests are looking for intelligent luxury and genuinely authentic experiences.  Here are 5 top trends for 2018 that we have identified. Five […]

The most important week of the Year

Share on facebook Share on twitter The so called “low season” is for some of us, the busiest time of the year.  We are working on strategic plans and operating budgets for the next year.  We are doing mayor construction and remodeling at the hotels and lodges and we focus on training.   Staff members […]

Why we don’t fire our staff in low season!

Costa Rica has very pronounced tourism seasons.   Christmas vacation through spring break is the high season with high occupancy (and rates) across the country.  And then comes the low season (we like to call it the green season), and hotel occupancies drop sharply.  This is especially true for Guanacaste that attracts more of a sun and beach […]

Common knowledge: Fish Starts to Rot from the Head

…  or how to have excellent managers and leadership at small sustainable luxury hotels in remote locations. Our guests at the Cayuga Collection Sustainable Luxury Hotels and Lodges rave about our staff.  They love the efficient and professional service and comments especially on how friendly, authentic and genuine the service experience is.  This is no coincidence.  We spend a […]