Hospitality without Guests – A Peek Behind our Closed Resort Doors

At the Cayuga Collection, we live our passion for service, people’s wellbeing, and sustainability through luxury hospitality. Unfortunately, right now we’re living it without guests. Just like the rest of the tourism industry around the world, we have been hit hard by the Covid-19 crisis. But through it we’ve stayed optimistic. Strong today and extraordinary tomorrow. […]

Are Executives of Oil & Drilling Companies Welcome at our Hotels?

ASomebody recently suggested that we should do background checks on our guests to make sure that they are aligned with our values in terms of environmental conservation and community development.  It’s an interesting thought, that’s for sure, and one that’s probably crossed the minds of many companies that have an environmental focus. One of those […]

Measuring the Success of Tourism – It’s not All in the Numbers

“Tourism acts like fire.  If used right, it can change the world for the better.  But if it gets out of control, its powers can be highly destructive.”  Those are the wise words of Costas Christ, one of the world’s most renowned sustainable tourism consultants, shared in a meeting at National Geographic last month.  His comments come at […]

Why we don’t fire our staff in low season!

Costa Rica has very pronounced tourism seasons.   Christmas vacation through spring break is the high season with high occupancy (and rates) across the country.  And then comes the low season (we like to call it the green season), and hotel occupancies drop sharply.  This is especially true for Guanacaste that attracts more of a sun and beach […]