Flexible Booking Policies: Zero Risk, Zero Hassle

FOR TRAVEL IN 2022 and 2023:
 

We want you to feel confident with your future travels. That’s why we’ve amended our booking & cancellation policies for travel through October, 2023. 

Payment due dates are as follows:

  • Green Season Reservations – 20 days prior to check-in
  • High Season Reservations – 45 days prior to check-in
  • Holiday Season Reservations – 75 days prior to check-in
 
Once paid in full, reservations that are cancelled or adjusted will receive a credit with the hotel, valid for use within one year of the original date of stay. 
 

Learn about our Safety and Sanitation Protocols:  https://www.cayugacollection.com/cayuga-collection-hotels-lodges-covid-19-protocols-measures/

Find out about Testing Requirements when traveling back home:  https://www.cayugacollection.com/worried-about-testing-requirements-we-have-you-covered/

Have a Question About Our
Zero Risk, Zero Hassle Cancellation Policies?

How Would You Like to Contact Us?

BY ONLINE CHAT

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


Quick answers, always!

BY PHONE

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


+(506) 4040-0430

Reservations:

+(506) 4040-0430

OUR LOCATION

San Jose, Costa Rica

BY EMAIL

FAQ's

If you have questions, visit our FAQ’s

FOR PRESS

HOTEL MANAGEMENT SERVICES

Hans Pfister

Co-owner & President

hans@cayugaonline.com