We are an award-winning Collection of Sustainable Luxury Hotels & Lodges in Costa Rica, Panama

The sustainable operations of our hotels and lodges have a positive impact on nature and wildlife conservation, local school and environmental education and community development. We deeply care about our staff, exclusively employing locals and helping them excel professionally through education, training and career paths.

We are all about service, always helpful and always working hard to exceed expectations. Beyond impeccable hospitality, innovative culinary experiences and “like-new” infrastructure, our operations are all designed for guests to Experience – Learn – Connect – Relax. We don’t outsource the experience to third parties.

We carefully monitor the performance of our hotels and lodges in terms of financial results, guest satisfaction, employee engagement and sustainability. We are creative about finding ways to improve.
Cayuga was founded by Andrea Bonilla and Hans Pfister, both hospitality professionals passionate about creating a symbiosis between sustainability and luxury. They believe that tourism done the right way can have a very positive impact on both people and planet.

2 Responses
That about sums it up, however, I would emphasize the uniqueness of the experience and the fact that your properties aren’t cookie-cutter but reflect the areas in which they are built. I like to think of your properties as being totally sustainable taking into consideration not only the planet but the PEOPLE, b/c it’s your employees who really make CSH different.
Thanks Charleen. Always great to hear from you. Oh, and happy birthday. See you soon.