Hotel Company’s Commitment to Its People Pays Dividends

This article was published in Hotel News Now / Costar in March 2022

By Hans Pfister
HNN columnistMarch 23, 2022 | 6:48 AM

We kind of knew this before, but the pandemic really helped to make it crystal clear that sustainability is mainly about people — how we treat each other, how we interact, what we learn and what choices we make.

The U.S., Canada and Western Europe are facing labor shortages as a result of the “Great Resignation” during the pandemic. Travel is coming back with a vengeance — also known as revenge travel — and hotel occupancies are rising along with the demand for hospitality employees.

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