Meet Jose Pablo, Latitude 10 Resort’s General Manager

Jose Pablo Saenz has worked with the Cayuga Collection of Sustainable Luxury Hotels and Lodges since 2011 as Guest Experience Coordinator and recently took on the challenge of being the General Manager at Latitude 10 Exclusive Beach Resort in Santa Teresa, Costa Rica.   When Jose Pablo was looking for a career after high school, it was clear that the location had to be near the beach as he is a passionate surfer.   He was very clear that he did not want to become a ” surf bum” but he knew that there would be a possibility to combine his hobby with this professional development.

So here he surfing and working is in Santa Teresa, one of Costa Rica’s premier surfing destinations and tourism hot spots.   One happy camper!!!   He often takes guests with him during his afternoon surf break and shows them the best breaks and insider tips.   Besides surfing, fishing is Jose Pablo’s other great hobby and he will be happy to take you to a river mouth nearby and catch some dinner that we will be happy to prepare at the Latitude 10 Clubhouse’s open kitchen.

Jose Pablo’s biggest strength as a manager is his 100% dedication to customer service.   He is driven by the smiles and happiness that he sees on his guest’s faces and he does not rest until everybody has the ” best vacation ever”.   Working for Cayuga allows him to combine his passion about surfing, put his customer service skills to work and be part of a sustainable development project which is a value that is very important to him.

Cayuga Sustainable Hospitality is a world leader in sustainable hospitality management.   We manage and market hotels, resorts, eco lodges and Haciendas in Costa Rica and Nicaragua with a focus on high end experiences and sustainability.

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