A great example of Marvin and the goat Josefina going the “extra mile” to make sure that our repeat guests at Kura Design Villas in Uvita would have a great vacation.
Adam and Jill came to Kura for their second visit last month. This time for 10 days as they liked it so much the first time. Jill has an intolerance to lactose products and brought her own goat milk to add to her morning coffee. But on day seven she ran out. Now what? The local supermarket in Uvita does not offer goat milk.
Marvin, one of our maintenance staff members overheard management talk about this challenge and had an idea. Two years ago he bought a goat for $50 and he and his family are drinking goat’s milk every day at home because it is very healthy. He offered to bring some for Jill. Josefina saved the day. Jill could have her morning coffee with milk and here is what her husband Adam posted on Tripavisor.
“The team at Kura will drop everything to make sure that your vacation is PERFECT. The attention to detail is incredible. The staff is ready to serve you anytime of day. If you have dietary restrictions no problem (my wife can only drink Goat’s milk and they found a friend with a goat so they could get some milk for her).” Read the complete review here.
How great to have a local staff with access to local ‘down to earth’ resources like Marvin. His father was a farmer and he has 13 brothers and sisters. He is 29 years old and has five children. He also was a farmer before starting to work at Kura and has a small Coffee Plantation near Oratoria de Platanares. Oh, and he tells us that Josefina will eat anything that gets in her way. She is not easy to take care off. But in this case, she saved the day!
Kura Design Villas is a Cayuga Hotel. Find out more about the Cayuga Collection of Sustainable Luxury Hotels and Lodges.