The most important week of the Year
The so called “low season” is for some of us, the busiest time of the year. We are working on strategic plans and operating budgets for the next year. We are doing mayor construction and remodeling at the hotels and lodges and we focus on training. Staff members get to spend a night with their families at the hotels and lodges and get treated by their peers as guests. Some get to visit other Cayuga properties and enjoy some cross training.
But probably the most important week of the year is what we call “Cayuga Week”. More than 80 staff members from the hotels and lodges in Costa Rica and Nicaragua come to San Jose for a few days of training, motivation and bonding. Most of the participants are middle management and team leaders, but there are also a few line level employees that have been awarded the honor to participate due to their outstanding service and achievements.